Local businesses are invisible in the viral social conversations happening around them every day — missing 99% of high-intent discussions where potential customers are actively asking for recommendations. Existing social tools only schedule posts to owned audiences or auto-reply to comments on owned content. No tool automates proactive engagement in organic conversations at SMB-friendly prices, leaving a massive gap between expensive agency services and DIY guesswork.
The Solution
We ran an 8-week strategy sprint to define the go-to-market for proactive social engagement automation — a new category where AI finds and joins real conversations on behalf of local businesses, turning social chatter into booked jobs.
- 4-tier pricing system optimized for SMB budgets with >59% gross margin
- Vertical playbooks for HVAC, dental, pizza, and real estate with platform-specific engagement rules
- Risk mitigation framework for platform compliance and rate limiting
- Competitive positioning against agencies, schedulers, and manual engagement
- Objection handling library for sales enablement across all verticals
- Phased GTM roadmap from 10-customer pilot to scaled acquisition
Your next customer is asking for a recommendation right now. Make sure your business is the answer.
The Results
We were spending $1,200/month on a social media agency that posted 3 times a week and replied to our comments. They never once engaged with the hundreds of people asking for HVAC recommendations on Twitter every month. Viral-Kid found those conversations automatically and got us in front of thousands of people who were actively looking for service. First month: 8 profile visits turned into 3 booked jobs. That's $8,400 in revenue for $299. The ROI math is insane.
Early Adopter
More work.
In case you want to see more.
